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"they are delivered in an empty cardboard box and mine was damaged and crushed"

"terrible customer service trying to ensure that the returns policy won’t be void if i open up the phone box to check for damaged"

"the phone locked down by itself and the “start” button is a little sensible otherwise best purchased apple phone so far"

"stupid people buying phones for £1000"

"i haven’t had a single issue"

"i’m not an iphone fan boy my last phone was a samsung s10e but i got fed up with bugs and a grossly inaccurate keyboard"

"great phone but very expensive!"

"all phones these days are similar as competition drives improvements phones are all starting to look and be the same"

"i also found that faceid was a step backwards over touchid"

"unless of course money is no object then just buy the best model each year"

"nice phone seems to have a software problem always want to turn off immediately after you get a call or message hopefully will get a soft ware update soon"

"it’s a relief to be back using the 8 and having £1000 back in the bank won’t hurt either 🙂"

"it's too much money to find out the hard way"

"they are delivered in an empty cardboard box and mine was damaged and crushed"

"one thing i do miss is 3d touch i’m getting used to it now but it’s not as bad as i thought it would be and happily take the extra battery life"

"i ordered this and it came with my nan blue tacked to the phone luckily i was able to save her from suffocation"

"downside is the price"

"the telephoto lens is nice but not essential and the same goes for the oled"

"i have it cased in a mous case and screen so it is well wrapped up and i can't comment on durability of new glass steel construction"

"battery life 4k 60 front and back ultra wide lens night mode distinct colours a13 chip faster speed and improved power consumption cons face id annoyance when using apple pay and trying to unlock when sitting at a desk display blurry when viewing some text notch apple please reduce this phone was meant for people who are looking to upgrade from an older iphone device to an iphone that offers most of the features available within the pro model but at a reduced price"

"some bastard hacked my amazon account and bought this!"

"my main gripe with this product is that it’s not future proof there’s no 5g which means as soon as that comes out the value of this handset will probably tank"

"battery life which was always the biggest problem for me is fantastic on this phone"

"if you want to have an incredible phone that incorporates fashion which incorporates technology from beyond even for a cheap price it is absolutely worth to buy"

"but packaging was a little bit strange!"

"it does frustrate me that now i have limited freedom as to what i can download and how i can view multimedia as iphone is restrictive in this area maybe for security but probably for profit"

"apple technician diagnosed face id error"

"it came with a really loud beep that is whenever i am on the phone video or voice messages"

"display quality is fine but outdated"

"i do want to comment on amazon’s service though i preordered the black 64gb version on the 19 09 and it sold out despite this so that was annoying and i changed to a white one which was only available with the 128gb but i’m very glad"

"it does frustrate me that now i have limited freedom as to what i can download and how i can view multimedia as iphone is restrictive in this area maybe for security but probably for profit"

"there are things that i can do with this camera and phone that i wouldn’t be able to do with my top and full frame camera conversely when it comes to out and our quality this isn’t the same as a full frame camera but in the right hands it can come close particularly using the wide angle lens in bright outdoor environments"

"i have to say the 256gb model is probably overkill but the price difference was so little that it was definitely worth it"

"and uses far less power"

"i also love that amazon offers instalments as i am a student and paying the whole £779 upfront would have been impossible but with that option of 5 instalments i’m able to finally upgrade to this beautiful new phone"

"maybe a mistake in the factory"

"came on time and as advertised"

"the screen quality does let it down slightly"

"i can’t believe i didn’t upgrade sooner!"

"i also love that amazon offers instalments as i am a student and paying the whole £779 upfront would have been impossible but with that option of 5 instalments i’m able to finally upgrade to this beautiful new phone"

"there is no home button but you won't notice that after a few moments"

"not cheap but chuffed"

"apple technician diagnosed face id error"

"i was previously an android user didn’t like iphone until my samsung broke and i inherited an old iphone 6 after using this for about a month i felt confident in the product and so splashed out on an iphone 11"

"the photos are just insane i’m definitely going to taking more photos"

"if you are going to spend £1000+ on an iphone wait for the sept 2020 redesign"

"it’s extremely snappy with long batter life and exceptional no gimmick camera"

"my main gripe with this product is that it’s not future proof there’s no 5g which means as soon as that comes out the value of this handset will probably tank"